Did you know that outsourcing your company’s IT department can save you money, give you access to more experienced computer programmers and online security experts and improve the speed of upgrades and help desk ticket resolutions? It absolutely can. Here are the top three reasons businesses choose to outsource their company’s IT department with Fulton May IT Solutions.
Top 3 Reasons to Outsource Your Company’s IT Department
Is your current IT department falling behind in hardware and software upgrades? Do you need help upgrading your security protocols to prevent hackers and quickly handling your support tickets? If you answered yes to these questions, outsourcing your entire IT department or certain IT functions can help your business.
1. You’ll save Money and Reduce Overhead
hen you outsource your IT department, you’ll be improving efficiency and lowering your overhead. In order to have a successful IT department, you’ll constantly have to purchase new equipment, hardware and software and ensure your employees are up-to-date on the latest technologies. This often means sending them to seminars and workshops, which can be costly and lower the productivity of your internal IT department. When you outsource part or all of your IT functions, you’ll save money on equipment and payroll, especially since you will no longer be paying overtime for detailed IT projects and to catch up on software and hardware upgrades.
2. Access to Experienced IT Professionals and the Newest Information Technology Solutions
By outsourcing your IT department, you will have access to professionally trained IT staff who are up-to-date on the latest hardware, software and security solutions. You’ll also get 24-hour monitoring of your systems and timely software upgrades and installations that do not interfere with your business’ productivity.
3. 24-Hour IT Support
You’ll gain access to 24-hour IT support whether your staff is working on the office, at-home or on the road. When a piece of software doesn’t operate as intended or an account becomes inaccessible, all of your employees will have access to a convenient IT support hotline as well as a help desk ticketing system. Once your employees call or supply a ticket, a support team member will either answer the call or provide a solution to the problem so that your employees can get back to work in a timely manner. If ever there is a problem with one of your computers or pieces of software that cannot be handled over the phone, we will send an IT employee to your place of business to correct the problem.
To learn more about our IT solutions and how they can improve the productivity of your business while lowering your overhead, call us today.